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Greenwood Veterinary House Call Services respects your privacy and handles personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

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We collect the information you provide when you contact us, complete an intake form, or use our services. This may include your contact details, information about your pet, and details needed to arrange care and maintain accurate records. We use this information to respond to inquiries, provide personalized care, coordinate services, communicate with you, and manage our practice.

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When needed to support your pet’s care, we may share relevant information with trusted third parties, such as other veterinary facilities, aftercare providers, or pet insurance providers. We may also use service providers to help us operate our practice. We limit the information shared to what is needed for the purpose. We will seek your consent before using or disclosing your personal information for other purposes, unless the law permits or requires otherwise.

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We take reasonable steps to protect personal information and retain it only as long as needed for our services and applicable recordkeeping requirements.

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You may contact us to ask about the personal information we hold about you, request a correction, withdraw consent where applicable, or raise a privacy concern. Please use the contact information listed on our website.

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